Informativa sui rimborsi

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@1938mp.com Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@1938mp.com.

Damages and issues
Please inspect your order upon receipt and contact us as soon as possible if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. This does not affect your statutory rights under applicable consumer law.

Exceptions / non-returnable items
We do not accept returns of personalized or custom-made items where the statutory right of withdrawal does not apply. Please contact us at info@1938mp.com if you have any questions about a specific item.

 

Return shipping costs
Unless the item is defective, damaged, or incorrect, return shipping costs are the responsibility of the customer. If the item is defective, damaged, or incorrect, please contact us at info@1938mp.com so we can arrange an appropriate solution.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
If your order is delivered to a country within the European Union, you have the right to withdraw from your purchase within 14 days of receiving the goods, without having to provide a reason, subject to the exceptions provided by applicable law. To exercise this right, please contact us at info@1938mp.com within the 14-day period.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 14 days, in accordance with applicable consumer law. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at info@1938mp.com